Dignity at Work Policy Tackling Bullying, Harassment and Racism

Location Routes Management Ltd Dignity at Work Policy Tackling Bullying, Harassment and Racism

February 2026

What is the purpose of the policy?

Location Routes Management Ltd strives to offer an environment where everyone is treated with dignity and respect. We do not tolerate bullying, harassment, racism, or any other forms of discrimination.

We have a duty of care to protect you. We will make it our priority to support you if you experience problems with bullying, harassment, or racism. This policy is designed to help us do that. If you have a problem, we encourage you to use the support available to try to resolve it as early as possible. We will investigate any complaint that you bring to our attention in a fair, independent, and confidential way and, after considering all the facts, we will take prompt and appropriate action. Informal resolution is also a route available to you.

This policy is supported by the BFI/BAFTA Set of Principles and Guidance on Bullying, Harassment and Racism Prevention in the Screen Industries, which provides broader guidance, examples, and resources for everyone working in film, TV, and location services.

Who does the policy apply to?

This policy applies to everybody working with or for Location Routes Management Ltd. This includes:

  • Full-time and part-time staff
  • Freelancers and Location Scouts
  • Contractors and Traffic Management teams
  • Kit hire suppliers
  • Green Room (crew membership) holders
  • Agency workers and interns

It covers bullying, harassment, or racism that occurs:

  • At work (office, locations, roads, or events)
  • At work-related social functions or business trips
  • Via telephone, email, text messages, or online (including social media and messaging groups)

All those working with us are expected to comply fully with this policy and to uphold the values in the BFI/BAFTA Principles at all times.

Location Routes Management Ltd regards acts of bullying, harassment, and racism as a serious disciplinary matter. Those found to be acting in an unacceptable manner may find their continued engagement or membership at risk.

What is bullying and harassment?

Bullying or harassment can take place face-to-face, behind your back, by telephone, email, text, social media, or any other form of communication.

Bullying is offensive, intimidating, malicious, or insulting behaviour, an abuse or misuse of power through means that undermine, humiliate, denigrate, or injure the recipient.

Harassment is unwanted conduct related to a protected characteristic under the Equality Act 2010 (age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex, or sexual orientation), which has the purpose or effect of violating a person’s dignity or creating an intimidating, hostile, degrading, humiliating, or offensive environment.

Bullying and harassment can be:

  • Intentional or unintentional
  • A one-off incident or repeated behaviour
  • Between staff, freelancers, scouts, clients, location owners, or contractors
  • Verbal, physical, written, or online
  • During location recces, traffic management, kit delivery, training events, or Green Room interactions

Our approach

Location Routes Management Ltd believes everybody deserves to be treated with respect. We value inclusivity, appreciate difference, welcome learning from others, and consider people equal without prejudice or favour. We will not tolerate any behaviour that does not align with these values.

We will never victimise, unfairly treat, or discipline anybody who makes a genuine complaint about bullying, harassment, or racism. We will respect and maintain your confidentiality.

How do I make a complaint about bullying, harassment, or racism?

You can choose to pursue your complaint via either an informal or formal process.

  1. Informal Process

Try to resolve the issue directly if you feel able. Speak to the person about how their behaviour is affecting you, giving specific examples. Many people are unaware of the impact of their behaviour and will stop when it is pointed out.

If you would prefer not to speak to them directly, contact Oliver Laurenson-Gore or your line manager/scout lead.

  1. Formal Process

If the informal route is not appropriate, or the behaviour continues, you should put your complaint in writing and send it to Oliver Laurenson-Gore.

Include:

  • What happened
  • When and where it happened
  • Who was involved
  • Any witnesses
  • Any action you have already taken

Once received, we will:

  • Acknowledge your complaint in writing
  • Arrange a meeting with you (you have the right to be accompanied)
  • Investigate fairly, speaking to relevant parties and witnesses
  • Make a decision and communicate it to you, including any actions to be taken
  • Offer you the right to appeal if you are unhappy with the outcome

What to do if you witness bullying, harassment, or racism?

We all share responsibility for maintaining a safe and respectful environment. If you witness unacceptable behaviour, please speak up. You can raise your concerns informally or formally. We will support you and will not victimise you for raising a genuine concern.

Useful Contacts

Location Routes Management Ltd Oliver Laurenson-Gore Director

Email: [email protected]

Tel: 020 4524 6399

External Support

This policy is reviewed annually or following any significant incidents.

 

Effective Date: February 2026